• 87Six@lemmy.zip
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    8 hours ago

    Yea I tried Curve too but couldn’t get past KYC… I was told to message support, did so, and got no response in like a month.

    I asked for my data to be deleted, and waited another month for a response. Now it’s deleted supposedly.

    Idk seems pretty unproffesional to me… They probably only support the largest EU countries ID’s…

    • Bloefz@lemmy.world
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      2 hours ago

      I think in my case I had my finger on the passport because it keeps closing up on its own. I tried to hold it at the edge but i had to hold it somewhere.

      But there’s no way to even retry the process. It’s really annoying, I really would like to get some kind of payment on my phone and Google is not an option.

      • 87Six@lemmy.zip
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        2 hours ago

        It may not be that finger. My ID was in clear view, with no flash glare, straight, on a white background, and I still got told to message support.

        And yea, same, I tried once and there was no option to try again.