Remember when every piece of Window$ software back in the day tried to get you to add their browser bar to your web browser?
Oh god, the browser bars.
Years back, I was fixing my grandpa’s laptop, and he had one of those browser bars in his Internet Explorer. Out of habit, I disabled and removed it (since they had a tendency of installing themselves). I finished up, hung out with him and talked for about half an hour and left, and when I got back home I found my mom on the phone with him. She immediately hands the phone over to me, and he sounded uncharacteristically livid. He tells me that I “broke” his email and he can’t access it anymore. So I drive all the way back and it turns out he was using the deleted browser bar to access his email. Even after trying to explain to him that he can still access it by going to a bookmark or just typing in the URL, he insisted that I put the browser bar back on. So I do.
That was probably the last time I ever helped any family member (outside our house) with tech issues.
Oh god, the browser bars.
Years back, I was fixing my grandpa’s laptop, and he had one of those browser bars in his Internet Explorer. Out of habit, I disabled and removed it (since they had a tendency of installing themselves). I finished up, hung out with him and talked for about half an hour and left, and when I got back home I found my mom on the phone with him. She immediately hands the phone over to me, and he sounded uncharacteristically livid. He tells me that I “broke” his email and he can’t access it anymore. So I drive all the way back and it turns out he was using the deleted browser bar to access his email. Even after trying to explain to him that he can still access it by going to a bookmark or just typing in the URL, he insisted that I put the browser bar back on. So I do.
That was probably the last time I ever helped any family member (outside our house) with tech issues.