I’ve tried the opposite approach. When a client mentions the chatbot, I’ll sometimes open a few smolweb sites, fast, minimal, readable, calm. No pop-ups. No blinking corners. Just content, clear and immediate.
Their eyes change. “Oh, that loads fast.” “That’s easy to read.” “I like that.”


Yeah that’s why I couldn’t stay in design work. Too many times the client wants you to take your balanced, appealing attempt to express their vision and turn it into clipart.