I’ve tried the opposite approach. When a client mentions the chatbot, I’ll sometimes open a few smolweb sites, fast, minimal, readable, calm. No pop-ups. No blinking corners. Just content, clear and immediate.
Their eyes change. “Oh, that loads fast.” “That’s easy to read.” “I like that.”


Everyone is to blame here:
clients want flashy websites, not considering user experience
managers don’t translate wants to real needs and pass the problem to devs
devs like to have less work, so they will gladly insert random external dependency to fulfill the growing number of wants
users just accept shitty websites without complaining, even letting themselves take the blame - if X is slow, then it is time to buy a new PC