My parents were 911 dispatchers for decades. It’s how they met. They had 7 monitors last time I visited them at work 20 years ago. Their applications seemed to be built on the idea they had multiple monitors worth of space that they’d be stretched across.
If I remember accurately, there were 2 computers (and thus 2 mice and 2 keyboards). The first computer had 5 monitors and was the Google Maps equivalent for where all the active ambulances in the city were. The main application stretched across multiple monitors and had sub-windows with different operations in them. I think it also managed the radio between dispatcher and ambulance. The second computer was dedicated to the phone, the caller, any history attached to the phone number, and all the data 911 gets about your location. It took up the remaining few monitors. By now it’s probably 1 computer and even more monitors.
Separate computers may be due to necessity. For example, one of the systems they need may have a provided computer to handle it that is managed and supported by that vendor on a separated network for security.
My parents were 911 dispatchers for decades. It’s how they met. They had 7 monitors last time I visited them at work 20 years ago. Their applications seemed to be built on the idea they had multiple monitors worth of space that they’d be stretched across.
If I remember accurately, there were 2 computers (and thus 2 mice and 2 keyboards). The first computer had 5 monitors and was the Google Maps equivalent for where all the active ambulances in the city were. The main application stretched across multiple monitors and had sub-windows with different operations in them. I think it also managed the radio between dispatcher and ambulance. The second computer was dedicated to the phone, the caller, any history attached to the phone number, and all the data 911 gets about your location. It took up the remaining few monitors. By now it’s probably 1 computer and even more monitors.
Separate computers may be due to necessity. For example, one of the systems they need may have a provided computer to handle it that is managed and supported by that vendor on a separated network for security.