Hundreds of complaints against Booking.com are piling up as customers and hosts allege they've lost money, their property has been trashed and no one is taking responsibility.
Booked a place for relatives to stay nearby. Found out an hour beforehand they had double booked. We had to scramble and find something last minute, ended up splitting the booking between two places to cover our dates, and spent almost double what we budgeted for.
Booking offered a $20 credit on a future reservation. Will never use them again.
Funny. I have a property on booking.com, so I also know the other side. They love to tell the host that they are liable to pay for the alternate accommodation booking gives the guests in case of double bookings.
This is actually my second biggest fear as a host, to get a huge hotel bill during peak season if for some reason a double booking slips through. It’s right after people burning the place down.
Booked a place for relatives to stay nearby. Found out an hour beforehand they had double booked. We had to scramble and find something last minute, ended up splitting the booking between two places to cover our dates, and spent almost double what we budgeted for.
Booking offered a $20 credit on a future reservation. Will never use them again.
Funny. I have a property on booking.com, so I also know the other side. They love to tell the host that they are liable to pay for the alternate accommodation booking gives the guests in case of double bookings. This is actually my second biggest fear as a host, to get a huge hotel bill during peak season if for some reason a double booking slips through. It’s right after people burning the place down.