They definitely know how to make customers happy, something EA never understood, but I’m old enough to remember a different time. Valve used to be horrible 15 years ago. They’d sell you broken games with no return system. They’d straight up delete games out of your library with no recourse, amounting to outright theft. The EU rolled out regulations targeting Steam’s shady practices. They’ve been okay since.
They definitely know how to make customers happy, something EA never understood, but I’m old enough to remember a different time. Valve used to be horrible 15 years ago. They’d sell you broken games with no return system. They’d straight up delete games out of your library with no recourse, amounting to outright theft. The EU rolled out regulations targeting Steam’s shady practices. They’ve been okay since.