Howdy Selfhosters!

A family member who does not live in my state recently got a new PC, and asked for my help in setting it up. Since it can’t be done in person, I’ll have to do this over the phone. Problem is, I don’t really want to walk them through all of the steps (download Firefox, ublock origin, uninstall W11 bloat, etc) over the phone. I was hoping there exists a software that I could host on my Linux machine (I am able to port forward/host externally if necessary), and instruct them over the phone to download the “other end” (client-side) of the software so that I can remote in and set their PC up myself.

I checked out the awesome-selfhosted list and found that most of the remote access softwares are mainly for SSH servers. I did check out Guacamole, but I’m not sure I understand how to utilize the software. Any help and suggestions are welcome. Thank you everyone!

  • SayCyberOnceMore@feddit.uk
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    3 days ago

    No love for VNC here?

    The remote user can even download & run a reverse VNC which connects back to the helper.

    Cross-platform…

    • EnsignWashout@startrek.website
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      2 days ago

      I’m also a big VNC fan, but I imagine RustDesk is solving for CGNAT better? I’m not aware of anything in VNC that solves CGNAT being a PITA.

        • EnsignWashout@startrek.website
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          2 days ago

          Yeah. I just mention it because I’ve generally just used VNC myself; and wondered what the fuss with fancier tools was about.

          But then I realized home Internet has getting worse for some folks, and so folks might be using a service to get VPN-ed together, or whatever.