The cars since 2020 have been decent quality. What you are paying for is an EV with good range and good power. Tesla definitely pushed the U.S. ev adoption ahead by a number of years.
I guess everything is relative. Tesla is still a crappy car in terms of quality here, with tons of unresolved issues with faulty cars that Tesla refused to help their customers with.
I’m curious about how that board works - is it a judicial system that other car manufacturers follow?
Råd & Rönis is an independent, non-profit consumer magazine owned by the Swedish Consumer Agency. Their funding comes from subscriptions and government grants (no advertising and no corporate money). They test products, expose bad companies and protect consumers. Their “Black List” (Svarta Listan) is highly influential, and being on it can destroy sales completely.
Customers can file a complaint at The National Board for Consumer Disputes (ARN), a government-run arbitration(?) service. Their decisions are not legally binding, but companies that ignore them get publicly shamed (and often blacklisted by Råd & Rön). Tesla has ignored basically every single case. Any remotely serious company here in Sweden comply with ARN. We take ARN very seriously here.
What kind of rulings have they made against Tesla?
Our law is equal for everyone. We don’t care if you’re some local dude selling hotdogs or Elon Musk selling Teslas.
I found that Tesla follows their own warranty quite well […]
That’s the issue. Their warranty basically means that they ignore you and will fuck you over, even if the issue is their own fault. People have ended up with repair costs close to what a new car costs, and even if it’s Teslas fault, they refuse to do shit.
[…] and after that I don’t think any a car manufacturers will fix stuff for free.
Of course they have to, if the issue is their own fault.
Sounds like a good system. But I guess it only works if people pay attention to the blacklist so it’s a good threat since it’s not enforceable. I haven’t heard of Tesla not honoring drivetrain issues under warranty here in Canada. They wouldn’t do a second windshield replacement on my wife’s T3 because what they said was evidence of a rock chip, but that was kinda fair.
I guess everything is relative. Tesla is still a crappy car in terms of quality here, with tons of unresolved issues with faulty cars that Tesla refused to help their customers with.
Råd & Rönis is an independent, non-profit consumer magazine owned by the Swedish Consumer Agency. Their funding comes from subscriptions and government grants (no advertising and no corporate money). They test products, expose bad companies and protect consumers. Their “Black List” (Svarta Listan) is highly influential, and being on it can destroy sales completely.
Customers can file a complaint at The National Board for Consumer Disputes (ARN), a government-run arbitration(?) service. Their decisions are not legally binding, but companies that ignore them get publicly shamed (and often blacklisted by Råd & Rön). Tesla has ignored basically every single case. Any remotely serious company here in Sweden comply with ARN. We take ARN very seriously here.
Our law is equal for everyone. We don’t care if you’re some local dude selling hotdogs or Elon Musk selling Teslas.
That’s the issue. Their warranty basically means that they ignore you and will fuck you over, even if the issue is their own fault. People have ended up with repair costs close to what a new car costs, and even if it’s Teslas fault, they refuse to do shit.
Of course they have to, if the issue is their own fault.
Sounds like a good system. But I guess it only works if people pay attention to the blacklist so it’s a good threat since it’s not enforceable. I haven’t heard of Tesla not honoring drivetrain issues under warranty here in Canada. They wouldn’t do a second windshield replacement on my wife’s T3 because what they said was evidence of a rock chip, but that was kinda fair.
I’m glad you have a better experience with them! :)
Here’s some reading (in Swedish) if you would like to read about it:
I didn’t have to look hard to find these. :/