I work for a tech company. A decade ago we got rid of user acceptance testing (and our entire QA team) and invested in a bigger service desk department. We only do unit testing, but actual customer facing bugs are discovered and reported by customers. AI, if we actually invested in it, could improve our quality if we used it for UI regression testing.
I work for a tech company. A decade ago we got rid of user acceptance testing (and our entire QA team) and invested in a bigger service desk department. We only do unit testing, but actual customer facing bugs are discovered and reported by customers. AI, if we actually invested in it, could improve our quality if we used it for UI regression testing.