cross-posted from: https://lemmy.bestiver.se/post/1210182
Building relationships with customers through support didn’t turn out as hoped
cross-posted from: https://lemmy.bestiver.se/post/1210182
Building relationships with customers through support didn’t turn out as hoped
It also happens because error reporting in applications is garbage in general
Which is because error trapping in applications is garbage in general. Seriously, how many fucking times have you gotten an error ranging from “unexpected error occurred” to the ever helpful “something went wrong. Try again later.”
Agreed. As a software dev, a huge portion of my job has been fixing exception handling and adding centralized error handling to figure out what bugs my users are experiencing. Many devs I worked with seemed to only care about the happy path.