cross-posted from: https://lemmy.bestiver.se/post/1210182
Building relationships with customers through support didn’t turn out as hoped
cross-posted from: https://lemmy.bestiver.se/post/1210182
Building relationships with customers through support didn’t turn out as hoped
There is a research paper on this topic here: https://link.springer.com/article/10.1007/s11023-023-09644-y