cross-posted from: https://lemmy.bestiver.se/post/1210182
Building relationships with customers through support didn’t turn out as hoped
cross-posted from: https://lemmy.bestiver.se/post/1210182
Building relationships with customers through support didn’t turn out as hoped
In a meeting, asked a big multinational appliance company what all the connected device data collection was for.
Not a single person had an answer that benefited the customer.