Fewer than 4.5% of Microsoft 365 customers pay for Copilot after three years, only 1% use it weekly, and Microsoft raised prices regardless.

Fewer than 4.5% of Microsoft 365 customers pay for Copilot after three years, only 1% use it weekly, and Microsoft raised prices regardless.

  • palordrolap@fedia.io
    58·
    6 hours ago

    Insufficient demand means insufficient return on investment, so of course prices need to go up to make up the shortfall.

    And in another story on my feed, we have a trillionaire with the opposite problem, where there’s too much demand, so of course, prices need to go up to reduce demand.

    • adarza@lemmy.caEnglish
      21·
      6 hours ago

      ‘365’ subscribers got rate increases specifically because the copilot bullshit was bundled in. they’re already paying for it… they just don’t use it. and you have to jump through hoops, such as feigning a cancellation, just to be offered the non-copilot plan. most don’t know that even exists as an option.