It’s all about maximizing shareholder value. Unfortunately, companies have come to the realization that happy customers are no longer the path to success. There is more value in capturing a market and then gutting services to squeeze those pennies out. Long term this can’t be sustainable but here we are.
It’s all about maximizing shareholder value. Unfortunately, companies have come to the realization that happy customers are no longer the path to success. There is more value in capturing a market and then gutting services to squeeze those pennies out. Long term this can’t be sustainable but here we are.
they will just end up putting mtx into everything.