I ask this out of genuine, burning curiosity, and mean no rudeness by this…
Did you read the article that the OP linked to?
I don’t mean to single you out with this question, I’m just confused after scrolling this far through sooo many similar comments. It almost feels as if I somehow ended up reading a different article from everyone else.
callers get automatically routed to an AI agent who asks if they are calling regarding the incident. If the answer is yes, then callers can receive information or updates, and if it’s no, then the callers are transferred to a human.
So if somebody calls and is completely out of his mind, what will AI do?
I ask this out of genuine, burning curiosity, and mean no rudeness by this…
Did you read the article that the OP linked to?
I don’t mean to single you out with this question, I’m just confused after scrolling this far through sooo many similar comments. It almost feels as if I somehow ended up reading a different article from everyone else.
Did you read the article?
So if somebody calls and is completely out of his mind, what will AI do?
Is this a rhetorical question?
Just in case you wanted a real answer: The caller is obviously not saying “yes,” so transfer to human.
To be clear: I don’t know anyone at Carbyne or OPCD. I can only offer speculation. But I’m curious: What would you have guessed?