• InvalidName2@lemmy.zip
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    3 hours ago

    Allstate has, by far, the worst customer service I’ve ever experienced from a car insurance company. I personally will not willingly do business with them ever again.

    BEWARE

    Every time I called, it felt like I was on trial. It was like they were interrogating me, picking into every little detail, looking for ways to prove I owe them more money. At one point, they threatened to increase my rates because I have a parent living with me at the same address. A parent who has no license and is not physically able to get to the car without my help. They forced me to submit documentation to prove all this under threat of having to pay more for my insurance.

    When I was looking at renewal, they sent me a quote that was an order of magnitude larger than what any other insurer quoted me. I ended my policy on the spot, and then had to fight to get a prorated refund from them for the remainder of my policy term. They still tried to charge me for the new policy, despite having cancelled.

    And that’s not all, that’s just some of the “highlights”.

    Good luck to you OP! May the suffering you are about to endure cleanse the karmic debts of your past lives.