Rather than guess at which percentage representation is more intuitive to people, the blog post suggests something more concrete:
instead of:
GitHub Actions: 98.31% uptime.
We say something like:
GitHub Actions: 12 hours affected in the last 30 days (98.31% uptime).
I’ve been presenting numbers to people for a long time and I know they flip back and forth between “these percentages are abstract - what’s the actual total number?” and “how do I put these totals in perspective? What percentage is it?” The blog post suggests offering both, which is the right choice.
Rather than guess at which percentage representation is more intuitive to people, the blog post suggests something more concrete:
I’ve been presenting numbers to people for a long time and I know they flip back and forth between “these percentages are abstract - what’s the actual total number?” and “how do I put these totals in perspective? What percentage is it?” The blog post suggests offering both, which is the right choice.