Accenture sells AI transformation to thousands of clients while quietly telling its own employees they get a fraction of what some were already spending. The internal memo reveals a tension at the heart of every major consulting firm racing to profit from AI.
So only if it can be recharged to a customer
I mean, that’s literally Accenture’s default business model (same as almost any consulting/professional services company), so it shouldn’t be surprising. My point is that it’s not an indictment of AI, and their AI usage isn’t actually going to go down; it’s just Accenture doing Accenture things. They’re not a charity, they’re not using AI for fun, they’re using it to make profit, and they make profit by charging their customers for every cent of AI they use on their behalf, usually with a hefty markup, in addition to everything and anything else they can justify charging against their customer’s accounts. It’s a very profitable business model, and I’m sure they love using AI for it and will continue using AI just as heavily if not even more in the future.
Ten times over.