This is the “I want to be back at my own desk in two minutes / this shouldn’t take long” posture.
Things are serious if the tech has to sit, and if you’re the tech and you sit right away, you’d better explain if you’re not expecting it to be serious, because users often pick up on the connection even if they don’t consciously realise it.
Users constantly offer me to sit, sometimes repeatedly. And while I appreciate the gesture, that chair means I am capitulating to the machine that is taunting me with its flippant disregard for my desire to doom scroll, drink caffeine, and talk shit on the service desk in the secret group chat from the comfort of my own desk.
This is the “I want to be back at my own desk in two minutes / this shouldn’t take long” posture.
Things are serious if the tech has to sit, and if you’re the tech and you sit right away, you’d better explain if you’re not expecting it to be serious, because users often pick up on the connection even if they don’t consciously realise it.
Users constantly offer me to sit, sometimes repeatedly. And while I appreciate the gesture, that chair means I am capitulating to the machine that is taunting me with its flippant disregard for my desire to doom scroll, drink caffeine, and talk shit on the service desk in the secret group chat from the comfort of my own desk.