They said “frequently by several hours”, you’re talking about averages. Due to where I live, the only route I’ve taken regularly is on the list of worsts, and has definitely been several hours behind schedule on a significant proportion of the times I needed it.
Several hours is surely an exaggeration. There’s actual data to disprove that.
https://amtracker.net/stats
I see two hours on average as the worst.
They said “frequently by several hours”, you’re talking about averages. Due to where I live, the only route I’ve taken regularly is on the list of worsts, and has definitely been several hours behind schedule on a significant proportion of the times I needed it.