I worked in a major outdoors chain, and out policy was to prevent most theft with customer service.That is, you see someone stuffing shit in a box for a cheaper product you go over to them and start talking about the products and making sales pitches and either embarras them into “deciding not to buy it”, or they go through with it and you let it happen.
The only thing we’d physically intervene on was gun theft, and we had a designated armed employee on every shift (usually a retired cop) that handled that if they tried to leave before the local police arrived. It only came up once when I was there, and the local police did arrive in time, so they followed the thieves out of the lot and pulled them over.
The most dramatic event when I was there was actually kinda fun. We ran a background check on a guy and it got a delay, and the guy said he’d go eat in town and to call him if it came back in the next hour or so so he could save a trip. Turns out he was a fugitive, and the FBI called us to ask about the sale.
We quickly got a bunch of police dropped off in a bus so their cars wouldn’t be visible, and they hid in a few offices around the store, and I called the guy back and told him the background check came back with a proceed.
Then when he came in the door I met him at the front and walked him down a pre-arranged route to the gun counter while chatting him up while the police blocked the aisles around us, and then I got “paged” over the intercom to go to the manger’s office and pointed to the register where another salesman could check him out.When I was clear the police moved in on him.
Im trying to understand how the top part of your comment is supposed to work? So if someone is stealing a low range product you tell them about the better product in the hopes that they’ll suddenly decide to spend even more money on it than what theyre stealing? Whats to stop them from just stealing the better thing?
Edit* also to be clear if i worked there this would be my personal policy, like if youre gonna steal something you might as well steal the best version, i just dont get how this is supposed to work as corporate policy
How on earth does somebody try to commit gun theft during open hours at a major outdoor retail chain? My local Bass Pro has all the guns behind a counter and like 4-6 employees working that counter and the stock room behind it at all times.
I worked in a major outdoors chain, and out policy was to prevent most theft with customer service.That is, you see someone stuffing shit in a box for a cheaper product you go over to them and start talking about the products and making sales pitches and either embarras them into “deciding not to buy it”, or they go through with it and you let it happen.
The only thing we’d physically intervene on was gun theft, and we had a designated armed employee on every shift (usually a retired cop) that handled that if they tried to leave before the local police arrived. It only came up once when I was there, and the local police did arrive in time, so they followed the thieves out of the lot and pulled them over.
The most dramatic event when I was there was actually kinda fun. We ran a background check on a guy and it got a delay, and the guy said he’d go eat in town and to call him if it came back in the next hour or so so he could save a trip. Turns out he was a fugitive, and the FBI called us to ask about the sale.
We quickly got a bunch of police dropped off in a bus so their cars wouldn’t be visible, and they hid in a few offices around the store, and I called the guy back and told him the background check came back with a proceed.
Then when he came in the door I met him at the front and walked him down a pre-arranged route to the gun counter while chatting him up while the police blocked the aisles around us, and then I got “paged” over the intercom to go to the manger’s office and pointed to the register where another salesman could check him out.When I was clear the police moved in on him.
It was kinda awesome.
Im trying to understand how the top part of your comment is supposed to work? So if someone is stealing a low range product you tell them about the better product in the hopes that they’ll suddenly decide to spend even more money on it than what theyre stealing? Whats to stop them from just stealing the better thing?
Edit* also to be clear if i worked there this would be my personal policy, like if youre gonna steal something you might as well steal the best version, i just dont get how this is supposed to work as corporate policy
We’d pretend to be oblivious to them stealing it while making it obvious they’re being actively observed.
that was a fun story to read thank you
How on earth does somebody try to commit gun theft during open hours at a major outdoor retail chain? My local Bass Pro has all the guns behind a counter and like 4-6 employees working that counter and the stock room behind it at all times.
In many regions it is a big crime to kill thieves. They should be sent to prison.