To add, I think theres a difference between ‘im here to work in exchange for money’ and ‘im just here for 8 hrs to collect a check’
I used to manage restaurants, usually with a pooled house (all tips get tallied together, and divided by percentage based on position, which always reminded me of the way it was done on old pirate ships)
In these pooled houses it was always extremely obvious- youd have some servers touching other server’s tables, helping bus / run food when appropriate, etc. (Which is what the system is meant to incentivize- if your help gets the other waiter a better tip, thats more money in your pocket as well)
And you’d have servers who did the bare minimum even for their own section, and saw it as ‘if i spend 8 hrs On the floor dokng the bare minimum to not sent home, I get my percentage of the pot, I dont even have to do a good job on my tables’
Right now im running a residential solar crew, and weve got a couple guys who have a similar attitude; the moment they aren’t under a direct task, they just stop working. (Its not a matter of not knowing whats next, and prepping for that, they’ve been here almost a year now, and theres almost always something obvious to be doing next, even if its just grabbing the next box of materials.)
To add, I think theres a difference between ‘im here to work in exchange for money’ and ‘im just here for 8 hrs to collect a check’
I used to manage restaurants, usually with a pooled house (all tips get tallied together, and divided by percentage based on position, which always reminded me of the way it was done on old pirate ships)
In these pooled houses it was always extremely obvious- youd have some servers touching other server’s tables, helping bus / run food when appropriate, etc. (Which is what the system is meant to incentivize- if your help gets the other waiter a better tip, thats more money in your pocket as well)
And you’d have servers who did the bare minimum even for their own section, and saw it as ‘if i spend 8 hrs On the floor dokng the bare minimum to not sent home, I get my percentage of the pot, I dont even have to do a good job on my tables’
Right now im running a residential solar crew, and weve got a couple guys who have a similar attitude; the moment they aren’t under a direct task, they just stop working. (Its not a matter of not knowing whats next, and prepping for that, they’ve been here almost a year now, and theres almost always something obvious to be doing next, even if its just grabbing the next box of materials.)
Hey - that’s a neat way of thinking about it!