• Croquette@sh.itjust.works
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    24 hours ago

    To be fair, the phone experience of increasingly more companies is just fucking terrible.

    Menus over menus. Trying to get to speak a person that isn’t from India is pretty fucking hard. You usually arrive at a voicemail and don’t know when you will hear from them.

    Might as well cut the bullshit and find a straight forward experience online instead.

    • oopsgodisdeadmybad@lemmy.zip
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      23 hours ago

      I have what must be a tiny one.

      The same lady (or maybe it’s 2) is always the one I speak to when I call (and see at the desk). She handles dispensing the medication and checkout too.

      I’ve only seen other people there maybe 3 or 4 times.

      Same place my parents took the cats they had when I was born.