A lot what you mention is for sure true. My problem usually is deferring infra work to people that should not do it. More often than not I see so called “devops teams”, and once I see the elements on those, is very clear people that are actually for infra are either insufficient, missing, or straight up not enough permissions to do stuff. Yo would be shocked how many times I hear managers say " ah well, I bet one ofb our developers knows how to do infra work"