• thejml@sh.itjust.works
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    1 day ago

    I feel like the problem here is that you get people who are curious or like the other features the fridge has and just get what they can when theirs goes out. And while, sure, those people learn not to do that again, by that point the industry used that sales data as a “they must like it, lets do it across the board!” Instead of asking people or taking anything else into account when figuring out what products to continue making.

    In 10 yrs when those fridges die and people who “learned their lesson” go to buy a new fridge, there will be zero fridges without AI because marketing thought thats why they bought it and no one has any ability to buy a non-AI fridge anymore.

    • atomicbocks@sh.itjust.works
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      1 day ago

      I think you are giving people too much credit. Lots of people have a budget they can spend on appliances (like a credit line) and they get the best (most expensive) one they can get on that budget. Others will do the opposite and get the cheapest but only people like you find on Lemmy (Linux users for instance) in my experience will make a choice in the middle based on feature set.

    • aesthelete@lemmy.world
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      1 day ago

      In 10 yrs when those fridges die and people who “learned their lesson” go to buy a new fridge

      That’s more like two years for Samsung fridges, where the designers and builders spend all of their time on fancy horseshit and ignore basic requirements like “keep the food cold”.

    • partial_accumen@lemmy.world
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      1 day ago

      I feel like the problem here is that you get people who are curious or like the other features the fridge has and just get what they can when theirs goes out. And while, sure, those people learn not to do that again,

      Part of what makes us intelligent is learning from others. I guess I would expect buyers to do even the most basic research on a large dollar figure purchase which would likely expose them to the headlines about Samsung putting ads on fridges after the sale.

      Do people actually just walk into an appliance store and just drop more than $1k on what they see on the floor without researching reliability, warranty, or other features from articles and news sources?