• The Quuuuuill@slrpnk.net
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    11 hours ago

    it’s the who does the telling who creates the hostile design. the other things you’re describing, the dehumanization of the employees, are part of that design

    • GladiusB@lemmy.world
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      9 hours ago

      There isn’t anyone saying it’s a hostile design. You don’t know what you are talking about.

        • GladiusB@lemmy.world
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          7 hours ago

          One article that I can’t even fully read? Hardly call that evidence. It’s an interesting hypothesis. However in practice impulse buys are not what the discussion was. It is that the entire store is there to “bombard” you. It’s not. It’s categorized and that’s about it. You are thinking of the “sales” area. Which is routinely paid for by vendors.

          • The Quuuuuill@slrpnk.net
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            16 minutes ago

            okay. there’s been research out about the disorienting nature of of grocery stores since the 1970s when piggly wiggly was first normalizing a certain sales area experience.

            and yes. i am talking about the sales area. i wae never trying to claim otherwise. the context this entire time was the experience of being a customer inside a building whose only purpose is to extract value from you as you try to acquire basic living necessities.

            and impulse buys in that context are a desired outcome of the overwhelming experience.

            is your objection just my use of the word bombard? i can use a different word. overstimulate you. better?

            like i can find more articles this was just literally the first thing i found and i hoped it would point you in the right direction and help you understand. but reading your comment here it almost feels like you’ve taken such great offense to how i’ve worded this that you can’t be bothered to engage with what i’ve been saying since the start