For context, in my password manager I had tried formatting some of my entrees so that it would contain the usual username and password, but instead of creating whole new entrees for the security questions for the same account, I just added additional fields in the same entree in order to keep things a little more tidy.
I was not expecting that doing so would result in later being shaken down by Proton to pay even more money just to access the same few bytes of fucking text I had trusted them with. This is sleazy as fuck and I am dropping these idiots entirely.
Dude, jfc calm down. You pay a little money to get premium services, instead of them monetizing user data. This is the way the world works with paid software, except they’re not making money on your data and you, just you.
Maybe some context in what exactly you pay for would help too. I’m assuming you pay for a base tier of mail, bc I use their password manager too but pay for the full suite, and don’t have this issue.
Maybe also a chat with support might find this to be an unexpected bug, but instead you’re coming to Lemmy to the echo chamber of hate on proton which won’t help.
Vaultwarden is free. Bitwarden is free. Bitwarden Premium is 10€/year.
For what it offers, Proton is pretty expensive. They are also making inter-operation with other services difficult or impossible.
There’s much worse, but they aren’t that great either.
Ok, thank you. A sensible response.
I think their appeal and approach is to target newbies to the whole privacy thing. They can replace much of the “Gooplesoft” ecosystems (just made that up that word lol) with their own version, offer support for those who’re learning/trucks migrating, etc. Maybe they overheard someone talk about it, are curious, or don’t know all the terminology in the FOSS community, or get overwhelmed easily.
I will forever plug Proton (unless they change) to friends and family as it’s a “big name” doing big tech, better… then they have proton support to rely on, not me lol.
It sounds like this is the free service charging to access data you already gave them with the expectation it would always be available later. And which might not exist elsewhere.
That’s not fremium, that’s ransomware.
Yes, that’s exactly how it worked, and it is ransomware.
Lol at you both! First, I think you need help with your dictionaries because you’re using the complete wing terminology… That or you’re super dramatic calling it ransomware LMAO. You’re probably also those types who jump to comment at anything CG just to post AI slop… Like how back in the day it was cool to post “first” on something.
There are free tiers and paid tiers, and sounds like OP was trying to work around those free tiers to get a few extra benefits. If not, and genuinely trying to use a certain way, why not contact support to try and get access to that data even temporarily, or go to community forum to see if it’s by design? Why not look for a proper resolution vs just complaining about it?
BTW I can completely understand the frustrations, but you gotta also understand not every single company or dev is going to use the same exact method, designs, goals, etc. Proton, starting from scientists not business entrepreneurs. They decided to build a suite of apps as alternatives to the popular big brother versions, the paid tiers help support the free ones so everyone could have access. The money also helps fund staff support, devs, qa, etc. Just saying. There’s a lot more polish on those apps than pretty much any actually free and private so out there. And having the support there to answer questions vs rely solely on wordy documentation or community forums is now speaking to the average Joe.
Wow, you are really full of shit. Stop wasting my time.
I won’t say your wrong, but IMHO it’s unacceptable for a password manager to not warn you that information you give will be inaccessible without paying more money. Imagine if someone gave you 30 free entries before requiring a subscription, but let you add any number of accounts. Unless you want to reset all those passwords, your forced to pay them.
You sound like the kind of person who, in the 90s, would have defended Microsoft against GNU and Linux and the FOSS movement as a whole, “This is the way the world works.” No. I was using Keepass prior to Proton Pass. Proton proved to be a downgrade in every way. As a company they are in the same bracket as Ubuntu - trojan horse style grifters who wave juuust enough open-source around to lull users into dependency on a service that overall does not support user freedoms. They are grifters. It’s the same playbook as Google.
Software needs to be free on every level. It’s fine to sell free software, but if any part of it is proprietary, it’s as the FSF says - it’s a tool of unjust power over you.
And I don’t need that. Better alternatives already exist. Proton was straight up a downgrade.
So then, like many people, make the switch without being so vocally negative? Or post a comparison on how KeePass vs Proton- KP wins, etc.
Even more, Proton and other companies like them are a good popular gateway to introduce “the masses” to privacy and what it feels like to reclaim their personal lives. It also gives them a “big” name they can put some faith into that the apps will work/won’t crash, and aren’t invasive. So much other marketing and money is spent telling everyone the little guys are the hackers and data thieves, etc. So don’t trust them. So, the mentality is hard to shake.
I sound like the kind of person who understands how business models work (to an extent). Not every single person is going to setup full homelab environments to run all these locally hosted services, or spend a while researching and testing various FOSS applications to try and get "the very best"one. You sound like the kind of person who has a very stern opinion and gets upset when others don’t agree or your shouting doesn’t get them to understand why an alternative is better.
I work with a lot of users who don’t understand the basics of privacy or how data is sucked up at every corner of the Internet. I slowly plant the seeds to show them big names aren’t always better. Little by little they’re finding these things (popular little guys) on their own, and in that discovery keeps their interests piqued vs being told what to do.
It is a shakedown to accept your data for free then charge you to access it later.
What the fuck else would you call that?
It kind of sounds like OP tried to circumvent limitations in the free tier by formatting the available field in a certain way, but this then got caught by proton and then stored “correctly”, which is in a way that requires the paid tier.
Uh no. First off, I’m not on the free tier. I’m not on the most expensive tier, but I do pay for my account $4.99 monthly. Second, I used the built in features exactly as intended. Every login entree in Proton Pass has the option to add additional fields that you can name. That’s what I did, every security question being the name, and every answer being the data filled in. There was nothing to circumvent, because at least according to their pricing plans, even the free tier claims to allow unlimited logins.
It is literally ransomware. They allowed me to enter data in their program as intended, and then held that data ransom in order to pressure me into upgrading into a higher tier.
Their data should have been grandfathered in rather than locked out. Premium is a ransom with the lock out model
You call it an echo chamber, others call it having some standards on how much your software should be taking advantage of you instead of the other way around.
You have to admit, there are plenty of people either on Reddit (especially) or Lemmy, that seem to crack on/bash on certain companies or views on topics as a heard mentality. I’m guilty of it in the past bc I wanted to trust the heard, but after doing my own research have found whatever it was to not be so bad.
I’ve not been here long, but man, the amount of hate I’ve seen towards proton so far is crazy.
Yeah and all of that hate is deserved, because their products suck, and so do the people who run the company.
Hahaha, please, do share why their products suck, especially the people running it! I’d love to hear something fresh other than claiming the CEO is some trumpster because of some ruin fill interpretation of a god damn tweet… Petty