• dev_null@lemmy.ml
    link
    fedilink
    arrow-up
    18
    ·
    14 hours ago

    Funny thing is when a bank employee asks you for the answer on the phone. I was like 5 characters in dictating the random 32 characters when she just stopped me and let me do what I called to do.

    • balsoft@lemmy.ml
      link
      fedilink
      arrow-up
      7
      ·
      11 hours ago

      That doesn’t sound like a good system security-wise TBH. I’d prefer if the employee had to enter the answer successfully on their end for the system to grant them the necessary access, otherwise it feels like a big opportunity both for internal snooping and for social engineering.

      • dev_null@lemmy.ml
        link
        fedilink
        arrow-up
        2
        ·
        8 hours ago

        Yeah, I guess they are seeing the answer on their side because they need to be able to judge that when you say your first car model name differently than when you typed it in, it’s the same thing.

        Because you are not trying to recall the answer, you are answering the question, and can word the answer differently than before.

        Which I don’t like.