• chiliedogg@lemmy.world
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    9 hours ago

    A lot of people don’t understand the difference between service dogs and ESAs, including store owners and employees.

    The American with Disabilities Act does not include ESAs, and businesses in the US can prohibit them so long as there isn’t a local or state law stating otherwise.

    • Tower@lemmy.zip
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      2 hours ago

      Right, but the limitations around even asking about a service animal make it a risky endeavor, so shops often take the safer route and assume any dog is a Service Animal.