The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.
Just say, “Thanks, a lot,” as enthusiastically as possible so that it’s uncomfortably enthusiastic. That’s what I used to do to make a mockery of the mandatory greetings policy back in my service industry days.