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Joined 2 years ago
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Cake day: August 12th, 2023

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  • Storage is often the problem. Having the right containers, space in a fridge/cabinet/counter for the food and containers (when not in use) is a problem that needs solving. These are also an added cost that are not necessarily in budget.

    You’re right that the math works out that the savings are worth the hassle. Many folks are not ready for that level of persistent multi step hassle. They are hungry and want food now.













  • I worked at a support call center and those call backs were legit because we didn’t want to have our on-hold rate above a few minutes but only had about 20 bodies to handle about 600 calls a day. The only way we could meet our internal KPIs was to offer call backs. The bonus of this was that our CSAT went up almost 15 percent with this. Win win for us and the customer.