I offer absurdist edits of absurdist Heathcliff comics, make food, post political memes.

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Joined 3 years ago
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Cake day: July 9th, 2023

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  • From my post elsewhere on this topic:

    Yet another in my ongoing series of headlines about how messed up Microsoft and tech in general is by using just Notepad as an example.

    Why Notepad? Because it was supposed to be the most basic built in text editor for the Windows environment. They thing that would always work. The thing that would do exactly what it was supposed to no matter what.

    They have messed it up so bad that it’s now an attack vector.

    It’s the prime example of how they keep taking things that work and make them worse.











  • All that cellphone stuff and the defense contractor were all service/tech/helpdesk.

    Much less script based. Maybe you get a script for day one of some launch but otherwise you are on your own in most competent operations once you are out of training and shadowing.

    But in sales the script is god until you break free and hit those KPI.



  • Funny thing about that. One of my jobs was with the absolutely most rigid follow the script places to have ever existed. The radio ratings. Not only could you never not follow the script verbatim but between calls you could read nothing but the handbook. Countless people must have read this thing cover to cover over the years. But, apparently, not one person had ever understood what they were reading or proof read it. I found 21 errors. And in one of those errors was a little bit of text that explicitly stated to never read the script verbatim.

    In most centers the follow the script thing is for newbies. Then you don’t meet the KPI numbers and they threaten you. Then people get desperate and stop following the script. If they get results then no one cares about the script anymore. The top performers never follow the script.

    And as a general rule the absolute top performer not only doesn’t follow the script but is a compulsive liar. But they get results and the returns are justified by the sales.

    Except at the radio ratings place. Follow the script or die. Even if the handbook has one tiny section that says don’t follow the script.



  • Autistic. But close enough. I sold monthly shareware subscriptions on CDs, Highlander TV show video sets and trenchcoats, animal videos, long distance, gay men’s clothing, bedding sets, golf clubs, did tech support from the days of the Nokia through birth of the BlackBerry, iPhone, Android etc, saw the death of the Windows phones and even spent time at a defense contractor. I’m one of the most overqualified Helpdesk/CS/TS call center people ever.




  • FauxPseudo @lemmy.worldtoaww@lemmy.worldFull of soup
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    18 days ago

    My area is blissfully free of FIP. FIV on the other hand.

    This is Frasier. He and his brother were seven weeks old when they came in Niles was happily adopted about a week ago from a cat cafe. Frazier however tested positive for FIV. Two kids from the same mom that should have had pretty much identical life circumstances up to that point. We waited a month and tested them both again just to make sure there wasn’t a false positive from was still carrying some antibodies from Mom… still FIV. So it’s taken us a bit of time to find a rescue adoption that will take an FIV+ kid. He is scheduled to leave in the middle of next month.