We used to click through to websites and open apps. More and more, a single assistant does the work in the background. Here is what that changes, and why it already happened with Google and Stack Overflow.
You don’t need AI for headless apps; you can (and often should) just forego a dedicated UI if existing platforms are a simpler approach. E.g. in most Indian cities we book metro/subway tickets not through an app, but over a WhatsApp text with a simple bot.
I suppose more places would do that whatsapp thing if they didn’t have to pay meta for the privilege. At my work, we have a little bot that sends a telegram message whenever you clock in/out. The first option was whatsapp, but having to pay for that meant that was a no-go
You don’t need AI for headless apps; you can (and often should) just forego a dedicated UI if existing platforms are a simpler approach. E.g. in most Indian cities we book metro/subway tickets not through an app, but over a WhatsApp text with a simple bot.
I suppose more places would do that whatsapp thing if they didn’t have to pay meta for the privilege. At my work, we have a little bot that sends a telegram message whenever you clock in/out. The first option was whatsapp, but having to pay for that meant that was a no-go