Sorry, I should’ve given something. I linked to a small taste of it below after you wrote this, but it runs deeper than that. Delay after delay for years (even pre-COVID), people e.g. having to contact their AG to get a refund on a phone they’ve been waiting literal years for (this one didn’t contact their AG; they just waited two years for a product they never received and an additional four for a refund), hardware that’s functionally equivalent to a phone from c. 2013 (plus abysmal battery life), etc. The refund stories are absolutely rampant; this is not a one-off. Honest businesses do not do anything even close to this.
Overall not a business you want to let hold nearly $1000 hostage.
Sorry, I should’ve given something. I linked to a small taste of it below after you wrote this, but it runs deeper than that. Delay after delay for years (even pre-COVID), people e.g. having to contact their AG to get a refund on a phone they’ve been waiting literal years for (this one didn’t contact their AG; they just waited two years for a product they never received and an additional four for a refund), hardware that’s functionally equivalent to a phone from c. 2013 (plus abysmal battery life), etc. The refund stories are absolutely rampant; this is not a one-off. Honest businesses do not do anything even close to this.
Overall not a business you want to let hold nearly $1000 hostage.