had to refund Wukon. beautiful game, but I had a frame per second. Even with a lot of settings at minimum. The opening was a gorgeous slideshow.
This is something we lost when game developers stopped publishing free demos. I cannot imagine how “just buy it and refund it if you don’t like it” is somehow better for the industry.
Less work than making a demo, customers might forget to ask for the refund, and all the customer service is free because Steam automates it.
Makes lots of sense for developers.
As a customer, I’d still prefer a demo.
Until the refund fees become too much to be supported (and it will be because I don’t see more payment processors going by, if anything,we have less and less because reasons), that is basically the stance on this subject yes
Half the games I buy on Steam have free demo versions
It feels like demos are coming back though. I don’t know how many demos I’ve played in the last year but it was quite a lot. I just don’t like it when the demo becomes unavailable after release.
Was going to say the same. Demoes have been making a huge comeback. I feel like every other store page I visit on Steam these days has one. Love to see it.
the refund part wasn’t planned
Whenever I’m not sure if I’ll like a game and it doesn’t have a demo, I pirate it, try how it is and then decide. If I like it, I buy it. If I don’t I delete it and go on with my life.
This is only for the games I’m not sure I want to buy, if there’s a game I want, I buy it directly. But just to save the process of refunding, I prefer pirating to try in the absence of demos.
Only Steam refund I ever got was for a Pool of Radiance re-package. Spent WAY longer than the testing period just generating the party, because JFC was it tedious on early gold-box games, and by the time I started running into bugs (introduced in the update? original? Who even knows?) barely outside the gates to Old Phlan, it was theoretically way too late. I had to explain a forty-year-old game to the poor customer service rep, but I got my 8 bucks back.
no remorse for games trying to copy hades or dead cells and doing it half ass
i got gifted the entirety of the “super granny” collection once. that taught me to actually look at the games i got gifted, and that in turn resulted in the same copy of “bad rats” being gifted back and forth between five people for like seven years.
