The complaint says DoorDash drivers began waiting to batch multiple orders together after gaining virtual visibility into kitchen systems, allowing them to see when pizzas would come out of the oven.
Instead of immediately leaving with a completed order, the suit claims drivers waited “up to fifteen (15) minutes” for additional deliveries, increasing the time between when a pizza is removed from the oven rack and when it leaves the building to be delivered. That delay slowed deliveries, disappointed customers, and caused a sharp drop in sales, the suit says.
The lawsuit also alleges Dashers could see tip amounts and whether orders were cash payments, making some drivers less likely to accept certain deliveries.



Yeah, Pizza Hut used to be the gold standard for Pizza. Sometimes we couldn’t afford it and we’d have to get another brand, but we’d pine for the pizza hut we wished we had.
I had friends whose parents would always order a Pizza Hut pizza every single Friday. Never missed a Friday.
It was so fun to go to the restaurant too. It smelled so friggin’ good in there and those pan pizzas we’re just absolutely perfect fresh served to your table. I think they used to put butter on the crust. It was all dark in there and they had those red candles; almost seemed like a sacred place. lol
Now they’re so terrible. All the chain Pizza places have weird cheese that tastes like shit and all the toppings seem like they’re just fake, like you’re eating plastic or something. Gross.