• St.Elsewhere@threads.net@sh.itjust.works
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    7 hours ago

    Yes, yet. At a certain point, it will be at or above the capacity of an average call center employee. Not now. Not soon. If we aren’t all killed by drones, climate shifts, or radiation, maybe 20 years.

        • vagrancyand@sh.itjust.works
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          6 hours ago

          Well given that’s the only possible relevant “AI” you could possibly be talking about, as we don’t even have an inkling about true general AI and have no technologies that even look like they could produce anything close to it, forgive me for making the obvious assumption.

          No, in 20 years no version of any technology currently in use will be replacing human employees or would have the capability of doing so. AI Bros jumped the gun and tried starting to do that with current tech, and now most companies are desperately hoping just throwing more compute power at the dead ends will make it magically work before the money runs out.

          • otp@sh.itjust.works
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            2 hours ago

            No, in 20 years no version of any technology currently in use will be replacing human employees or would have the capability of doing so

            That’s a pretty bold statement when technology advances have replaced or downsized the need for human roles in the past.

            The printing press, cars, typewriters, computers, emails and the internet, spreadsheet software and data visualization software, cloud infrastructure…

            Think about what technology looked like 20 years ago. Same with the job market. The same jobs are not available to the same extent at the same equivalent rates of pay. There are new jobs that are created, for sure. But saying that technology won’t advance in 20 years enough to reduce the need for human employees is short-sighted in my opinion.

            …of course, that’s assuming that you meant “technology won’t be replacing some human employees” and not “all” employees, lol

            • badgermurphy@lemmy.world
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              29 minutes ago

              First of all, 20 years ago, many aspects of computer technology were better. Sure, CPUs are faster, traces are smaller, monitors are clearer. But every core Internet age technology is practically identical to what it was in 1990, even. There is no email 2.0, still no easy large file sharing, and on on. Things that need improvement cannot be improved anymore because monopolies dont improve things, they entrap. Everything’s proprietary inside a walled garden and not interoperable. We’d probably be close to electronic telepathy by now if not for Big Tech.

              And secondly, the previous poster said nothing anything like the current technologies will be AI. The LLMs we have now are a combination of plausible sentence assemblers, code auto-completers, travesty generators, and “Actually Indians”. That is not a stepping stone to a thinking machine, it is as he said, a sidetrack that leads to a dead end.

            • The_Decryptor@aussie.zone
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              8 minutes ago

              Think about what technology looked like 20 years ago.

              20 years ago I had a 64-bit PC with a dual-core processor and 8GB of RAM, now I have a 64-bit PC with a 6-core processor and 32GB of RAM.

              Sure, it’s an improvement but consider the same situation from 1986 where it would have been a 386 (The first 32bit x86 chip!) with 1MB of RAM. The rate of computer technology improvements is slowing down, not increasing.

              Edit: Thinking about it, 20 years ago I had a GeForce 7600 GT, which I replaced with a 570, that with a 980, and finally with a 3070. So 4 GPUs across 20 years, and they all used the same bus on the motherboard.

            • vagrancyand@sh.itjust.works
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              5 hours ago

              All LLMs are neural nets, not all neural nets are llms, but they’re similar enough to have the same general flaws. 'Neural Networks" are misnomers, at best; especially given the designs were first being implemented before we had any real idea how neurons actually worked. It’s why Brain Organoid interfaces still completely destroy entire simulated interfaces in pretty much any task we’ve managed to actually train them on.

              It’s also how we know we’re not close to the software or hardware capability to actually do anything complex. The best that we’ve been able to do is simulate a fly’s brain with a super computer.