• Bluegrass_Addict@lemmy.ca
    link
    fedilink
    English
    arrow-up
    4
    ·
    22 hours ago

    you’re going through the same communication layer, you’re just shutting your brain off and tap tap tap… it’s making you stupider, while you order your fat food…

    the stupid customer does the job stuff is horrid. anyone that actually uses and promotes it must be half brain-dead… AI will make sure you’re fully brain dead

    • TheFogan@programming.dev
      link
      fedilink
      English
      arrow-up
      10
      ·
      22 hours ago

      I’m meaning picking the items and what I want on my food. Point is when I hit “extra pickles” the computer doesn’t go “no pickles?” or possibly ignore me. Point is voice communication is… well rife with mishearing and miscommunication, whether the recipient is an AI or a human.

      Just as when I’m communicating with humans… if not having mistakes is important, I send a text.

      • isleepinahammock@lemmy.blahaj.zone
        link
        fedilink
        English
        arrow-up
        1
        ·
        2 hours ago

        Seriously. My default script when interacting with customer service folks when asked my name is to say my name and then spell out both the first and last names. Because my first name has several variants that people will misspell it with, and the surname is relatively common but still one people struggle with. It’s easier just to spell it out than to fix the inevitable input errors later.