BMW dealership reinstated the AI offer after hearing from CBC News

  • ikidd@lemmy.dbzer0.com
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    3 days ago

    The airline argued before the British Columbia Civil Resolution Tribunal that the chatbot was “a separate legal entity that is responsible for its own actions.”

    That had to be a complete hail mary legal tactic, they couldn’t have possibly thought that was going to fly. As the article says, even a human employee making a mistake doesn’t get them out of liability.

    • ValueSubtracted@startrek.websiteOP
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      3 days ago

      It was worth a shot (from the perspective of an evil, soul-sucking corporation) - had it gone their way, it would have been one hell of a legal precedent.