Small claims court is likely where this is filed. So, it’s very likely he will get the desired outcome.
edit: ended up watching video on yt at 2X. It is indeed his plan to file suit in small claims court, or as he puts it in his email, “Justice Court of Travis county, Texas” if his demands to replace at current market value or provide replacement are not met.
The video implies he is willing to spend time and money that exceeds the cost of drive to get the outcome desired. But I think that’s more of a performative statement since it’s going to small claims which has very reasonable case fees and can defend self.
It also draws a bunch of negative attention to Samsung for this scummy move.
Ideally more media pick this up.
That samsung doesn’t have a replacement drive in stock is a blatant lie. They just want to sell him one for the inflated price.
They never used to give you full refunds when these drives lost value over time. And if they did it wasn’t what you paid origionally.
Now their price is ballooned and suddenly they are eager to do so.
In the event Samsung determines, in its sole discretion, that the Product suffers from defects in material or workmanship and does not substantially conform to the published specifications under normal use, for as long as You own the Product and during the limited warranty period, and subject to the conditions and exceptions stated in this Agreement, Samsung will, at its option, either: (1) repair or replace the Product with new or refurbished Product of equal or greater capacity and functionality; or (2) refund the then current market value of the Product at the time the warranty claim is made to Samsung if Samsung is unable to repair or replace the Product.
But I think that’s more of a performative statement
Should it somehow go beyond that, somehow, I have little doubt Louis will put his money where his mouth is. He’s paid $10.000 bounties to people demonstrating they can crack locked firmware, and done lots of other things.
Small claims court is likely where this is filed. So, it’s very likely he will get the desired outcome.
edit: ended up watching video on yt at 2X. It is indeed his plan to file suit in small claims court, or as he puts it in his email, “Justice Court of Travis county, Texas” if his demands to replace at current market value or provide replacement are not met.
The video implies he is willing to spend time and money that exceeds the cost of drive to get the outcome desired. But I think that’s more of a performative statement since it’s going to small claims which has very reasonable case fees and can defend self.
It also draws a bunch of negative attention to Samsung for this scummy move. Ideally more media pick this up.
That samsung doesn’t have a replacement drive in stock is a blatant lie. They just want to sell him one for the inflated price.
They never used to give you full refunds when these drives lost value over time. And if they did it wasn’t what you paid origionally. Now their price is ballooned and suddenly they are eager to do so.
It’s extremely clear what Samsung is doing here.
Edit/Addendum that i take no credit for:
Evidently it’s against their own warranty terms: https://semiconductor.samsung.com/consumer-storage/support/warranty/
Should it somehow go beyond that, somehow, I have little doubt Louis will put his money where his mouth is. He’s paid $10.000 bounties to people demonstrating they can crack locked firmware, and done lots of other things.