• JackDark@lemmy.world
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    10 hours ago

    In April 2024, an Indian-origin customer named Bhuwan Chitransh complained about a defective MacBook skin on Twitter. Dbrand responded by mocking his surname with the tweet: “Your last name is basically shit rash, be serious.” […] CEO Adam Ijaz acknowledged the remark as a “severe lapse in judgment”

    Holy shit that’s an understatement!