- cross-posted to:
- technology@beehaw.org
- cross-posted to:
- technology@beehaw.org
Microsoft is facing fresh criticism over its handling of user accounts after another customer claimed the company permanently deleted their Microsoft account.
Streamer Joshua Khane shared the situation on X, claiming Microsoft deleted both his account and associated OneDrive storage even after confirming he was the account’s owner and that it had been compromised.
In the post, he wrote: “Microsoft deleted my account and OneDrive!!?? After acknowledging that I’m the owner of the account and that it was compromised? 25 f****** years of data, thousands of euros spent on games?? My son’s baby pictures? gone.”
He continued: “All because Microsoft couldn’t bring back a compromised account?? One of the biggest companies ever couldn’t do that, so they just deleted that s*** like it was nothing?? F****** shame on you!!”
This is insane bullshit on Microsoft’s part for sure
…buuuuuuuut
Storing your most important, irreplaceable pictures on someone else’s computer ONLY, with no control over them? That’s an insane practice.
If it worked properly I would have no problem telling people to do that. You may show people how to back up to a hard disk, but they’ll likely not do it. A service that does the backup automatically without the user having to do anything is very useful.
The problem is that it doesn’t work properly.
I would never tell anyone to store their most important files only in one place! On top of that, the one place being not your own computer?!
Computer + cloud backup seems a pretty sensible solution to me. But I’m talking about people who are really not into computers.
Oh totally. But this thread and the comment you replied to are talking about using ONLY someone else’s computer as a storage location, not redundancy.
Unfortunately, Microsoft is making it more and more difficult to actually save things to your local devices. OneDrive went from being just convenient cloud backup to “oh we’re your hard drive now”
That’s wild! My Final Windows™ is Windows 10 LTSC IoT so I have not experienced that. I don’t really see Onedrive anywhere, thanks to OOSU. I just wish this configuration was more easily accessible to average users.
Buuuuuut Microsoft advertises OneDrive as the best way to store data. And since it is such huge and known corporation, I am not surprised less knowledgeable people trust them. I bet most people don’t know, OneDrive isn’t on their computer. So I hope, you don’t blame the victim and only try to inform others about better practices.