ValueSubtracted@startrek.website to Canada@lemmy.caEnglish · 12 days agoRogers cutting telco customer service jobs amid complaints of long wait timeswww.cbc.caexternal-linkmessage-square5fedilinkarrow-up130cross-posted to: canada@lemmy.ca
arrow-up130external-linkRogers cutting telco customer service jobs amid complaints of long wait timeswww.cbc.caValueSubtracted@startrek.website to Canada@lemmy.caEnglish · 12 days agomessage-square5fedilinkcross-posted to: canada@lemmy.ca
minus-squareLevi@lemmy.calinkfedilinkEnglisharrow-up2·11 days agoI was just in customer support for like an hour. Most of that was on hold, and 15% was navigating through their tree and AI bot.
I was just in customer support for like an hour. Most of that was on hold, and 15% was navigating through their tree and AI bot.