I think it’s rather telling that there’s not a single company that’s touching any of these currently insanely overpriced products and going, you know? I think I’m going to prioritize the human customers over the business customers. Sure, we may not make as much money, but we would have truckloads of goodwill and generate thousands of lifelong customers.
And I understand the business reasoning for that, but great businesses are not built by bean counters any more than wars are decided by bullet rations.
I don’t think they really are out to fuck consumers so much as they are an after after thought.
The consumer space just isn’t able to pay what companies are paying and so in the words of Don Draper - ‘I don’t think about you at all’
What is a bit of a dick move is their consumer division paying lip service and pretending like they matter to the company at all.
I think it’s rather telling that there’s not a single company that’s touching any of these currently insanely overpriced products and going, you know? I think I’m going to prioritize the human customers over the business customers. Sure, we may not make as much money, but we would have truckloads of goodwill and generate thousands of lifelong customers.
And I understand the business reasoning for that, but great businesses are not built by bean counters any more than wars are decided by bullet rations.