Reddit is expanding access to its LLM-powered “Rules Hub” tools for moderators. It’s also making changes for developers and for old Reddit.

  • FerrisEuler@programming.dev
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    10 hours ago

    All of the big tech social media began using AI for moderation by around 2020. It was always advertised as stopping spam and “inauthenticity” but was abused from the beginning as a no-appeal means of silencing those the staff disagreed with. There are undercover videos from years ago where the people who used to run Twitter talked about it and it also showed up in the source code they put on the web after Musk took over. They had undesirable topics that flagged people to be shadowbanned. The general idea was that if whatever you talked about might offend the Senior VP in the corporate lunchroom then you were eventually flagged and made invisible.

    Now it’s less obvious because they use ghost banning where your tweets and replies seem to show up, and even get a handful of views from your existing followers, but you’re 100% invisible to the rest of the world. “We put a label on your account” appears in your messages a short while after the ghost ban begins at X. If you reply a lot, it seems guaranteed. Many people have no idea they’re invisible to the world, although when you never get a reply or a like, you’re not as inclined to keep using the platform, so the result ends up being the same as if they did find out.

    I think they do it now because they’ve downsized and don’t have many real people working there. The other motivation may be they want to systematically keep the vocal little people from drowning out the commercial accounts who matter to them. Everyone else is there to consume content and view ads.

    Earnings are way down from the peak years because the corporate social media enshittifiction drove the majority of the user base to video stream chats like Rumble, Discord, Twitch and youtube chats. Youtube doesn’t seem nearly as inclined to screw with that given the competition. It’s one of the small number of cash cows that pay for everyone else working on neat R&D projects that get cancelled without ever earning a dime.

  • GreatWhiteBuffalo41@slrpnk.net
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    9 hours ago

    I can tell you Reddit admin themselves has been using the hell out of this. I’ve never seen so many “removed by Reddit” posts in my removed queue. I’ve also never seen so many users getting sitewide bans. I’m really glad I’ve got another version of my community here.

  • yesman@lemmy.world
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    19 hours ago

    Reddit should monetize moderation. Every user should be able to buy mod privileges.

    Get banned? Ban them back. Loose an argument? Don’t downvote their history, delete it!

    You might say that this would result in bad moderation and chaos in the popular subs. And yea, my plan has those advantages too.

    • GreatWhiteBuffalo41@slrpnk.net
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      9 hours ago

      If my significant other used the fediverse, I’d assume you were him lol. He loves causing chaos. It’s how he got permabanned from Reddit lol.

  • pixxelkick@lemmy.world
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    18 hours ago

    This genuinely seems like one of the good use cases for AI.

    LLMs are actually pretty good at deciphering semantic intent. Its basically the one thing they are good at really.

    Im honestly surprised it took this long to start seeing use.

    Simply just using AI to flag behaviors of posters that are performing repeated behaviors alone would probably help trim down a lot of the garbage.

    Its one of those things where like 1% of users are like 80% of the problem.

    • ArbitraryValue@sh.itjust.works
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      18 hours ago

      Yes, it doesn’t have to be perfect, it just has to be better than the average human moderator, and I expect that it will be.

      • P03 Locke@lemmy.dbzer0.com
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        11 hours ago

        Moderation is a pretty thankless job, monotonous, and often subject to power-tripping biases. This seems like a broken-clock win for Reddit.

      • pixxelkick@lemmy.world
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        18 hours ago

        I dunno if even “better”

        Simply eliminating the huge swathes of “obvious” cases and being able to flag anything non obvious for human review would eliminate massive chunks of effort, freeing up moderators to focus on better things.

    • terranoid@lemmy.cafe
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      12 hours ago

      Well it was some humans moderating bots now it’s bots moderating bots.

      These companies made their buck on ad revenue and it’s kind of funny to watch them cannibalize themselves

  • CombatWombat@feddit.onlineOP
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    19 hours ago

    Seems it’s intended to eventually fully replace the automod

    The company calls the suite of tools “Rules Hub,” and the tools let mods decide what rules should be automatically enforced and what should happen when a rule is triggered. Rules Hub relies on LLMs to evaluate “whether a post or comment matches the intent of a rule,” which “allows Rules Hub to better handle nuance, natural language, and edge cases while preserving moderator control,” Reddit says in a blog post. Right now, many subreddits use tools from a feature called Automoderator (aka Automod) to take action on rules, but Automod’s tools “depend on exact keyword and pattern matching.”