Instant power loss as soon as unplugged

No recent drops or bumps that I can recall

SteamOS reports 100% battery and healthy

Opened it up and reseated battery connections, everything looks ok but no dice

Claude guesses it’s still a failed battery but don’t want to drop $130 on a guess, any other suggestions before I buy a new battery?

  • rabber@lemmy.caOPEnglish
    1·
    16 hours ago

    Hmm I was thinking they might look at account age given these cases. Maybe not. My account is 18 years old

    Have you spent a lot of money on steam?

    I am just curious how they determine one RMA free vs not the other.

    • seang96@spgrn.com
      1·
      9 hours ago

      My guess it depends on the support person and the issue during troubleshooting and how much it would likely cost.

    • iamthetot@piefed.caEnglish
      1·
      14 hours ago

      My account is in its teens and I have over a thousand games. They would not cover my broken LB, only a few months outside warranty.