Instant power loss as soon as unplugged
No recent drops or bumps that I can recall
SteamOS reports 100% battery and healthy
Opened it up and reseated battery connections, everything looks ok but no dice
Claude guesses it’s still a failed battery but don’t want to drop $130 on a guess, any other suggestions before I buy a new battery?
Tinfoil hat in me says they are taking a potential media issue off their hands while they are in a very delicate spot launching a new hardware line. Imagine you kept playing with that deck plugged into the wall but there was a battery issue that caused it to start a fire. There is a ton of bad media coverage lately about battery issues causing house fires. This is a calculated cost/risk.