Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”
Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.
Right. Not heard. That’s why Sony put out this policy, because they can’t hear the complaints.
I’d say the complaints are working as intended.
Btw, I don’t have any sony products, so I can’t “stop” giving them money. But the idea that “stopping” further purchases is adequate remuneration for property theft is laughable.