Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

  • Ann Archy@lemmy.world
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    5 hours ago

    “You fools! You’re not even talking to us, you’re talking to a homeless person! We will never hear what you have to say!”

    • Xella@lemmy.world
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      5 hours ago

      Lmao this is fucked up. I hate that I’ve sunk so much money into digital PlayStation games. At least I have benefitted somewhat. 1 digital game = 2 games for myself and my spouse. So I have somewhat saved money in a way. Fuck.

        • Stegget@lemmy.world
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          3 hours ago

          Won’t they still need to phone home when you try to play them? Digital only means having the files won’t matter if they hit a remote kill switch on your ability to boot it up.

          • MrScottyTay@sh.itjust.works
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            14 minutes ago

            Once a game has been downloaded and the console has been online with it installed after the refund window has closed, it should be given a perpetual license if then taken offline and never need to phone home again.

          • Texas_Hangover@lemmy.radio
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            2 hours ago

            I’m not entirely sure of the specifics tbh, but I have moved full digital games to an HDD and back with no issues. I dont have any “connection required” games personally.